The volume on Economic and Social Empowerment deals with empowering people in various services sectors. The sectors covered in different sections are: (a) Education, (b) Women Empowerment, and (c) Insurance, Telecommunications, and Tourism. The publication presents 42 articles, along with highlights of the coverage of the entire volume presented in section I - 22 articles deal with primary, secondary and tertiary/higher education, including management education, and education sector - an overview; 10 articles cover women empowerment through a number of programmes; and 10 articles discuss insurance, telecommunications and tourism sectors. One important theme covered in depth in a number of papers is implementation of total quality management (TQM) techniques in each sector.